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10 Questions with Joyce Gioia

Bestselling Author and Consultant, Joyce Gioia sees her role as preparing people for what comes next. She gives her clients real-world, easy-to-implement ideas through coaching, consulting, writing, and speaking. With an emphasis on take-home value, her interactive, experiential approach is very engaging. Her Herman Trend Alert is read weekly by 29K people worldwide in 4 languages. The author of 3 business bestsellers, Joyce has been creating, writing, and speaking about leading-edge concepts for over 25 years. Her groundbreaking, new book Experience Rules (Indie Books, October 2020) is a roadmap for how business professionals can drive more profit by delivering positive experiences to the people who are invested in their success. Her first TED Talk, Creating a Culture of Caring, was delivered in 2018 in Napier, New Zealand. An MBA grad of Fordham, she has spoken on 7 continents and is regularly quoted in the national press, including The Wall Street Journal, New York Times, and most recently, in TIME Magazine. Plus, she has appeared on local/national TV in the US, New Zealand, & Ghana more than 70 times. Her clients have included SAP, Procter and Gamble, American Honda, MetLife, and the states of North Carolina, Colorado, and Kansas as well as the governments of Singapore and Canada. Joyce has taught leadership around the world. In 2013, USA TODAY named Joyce their First Road Warrior of the Year. For the Fall 2019 Voyage for CSU’s Semester at Sea, Joyce is Clinical Professor for Leadership & Innovation. Joyce was recently named a Fellow of the Institute of Management Consultants (FIMC). Fewer than 60 people have earned this award and she is only the 12th woman. The Institute has also named her their Ambassador to the International Constantinus Award.

WHAT IS THE BEST ADVICE YOU HAVE EVER RECEIVED AND WHY?
When you help others get what they want, they will want to make your dreams come true. That good Samaritan attitude has served me well during my career. I live to give and serve and that makes me feel very good.

WHO HAS INSPIRED YOU AND WHY?
My father inspired me with his work ethic and dedication to his patients and his profession. A mild-mannered physician, he was not only loved by his coworkers but he was also very well-respected on the international stage for his insights in the origin and treatment of pancreatitis. He was one of the first doctors to understand the relationship between stress and disease. My father is my role model.

WHAT IS THE ONE PIECE OF ADVICE YOU COULD SHARE WITH OUR READERS TO UPLIFT THEM IN LIFE AND CAREER?
Always focus on what you are grateful for, as opposed to what you lack. Focusing on what you have will bring you joy and happiness. This advice is especially important during this time of COVID-19.

WHAT IS YOUR FAVORITE BOOK AND HOW DID IT INSPIRE YOU?
My favorite book is Shel Silverstein's "The Missing Piece." The book is about a circle with an arc missing that is constantly looking for its missing piece. It finds that arc that fits and travels happily as a whole until they both get bored. The moral is that we are all fine just as we are. And while we may think we may be missing pieces; we are each whole and complete beings as ourselves.

WHAT DO YOU DO TO RELAX?
I make things, including jewelry. My favorite activity lately is repurposing plastic jars from ice cream or sauces to be holders for small items. I decorate the tops with rhinestones or paint them to hold desk or bathroom items.

WHAT ARE SOME OF THE CHALLENGES YOU OR YOUR INDUSTRY FACES, AND HOW DO YOU OVERCOME THOSE?
Right now, the speaking industry is experiencing a major problem from the lack of in-person meetings. Many meeting planners do not know how to attract attendees to virtual events, then make those events engaging. They need to apply some of the advice from my new book, EXPERIENCE RULES.

WHAT IS ONE TREND IN YOUR INDUSTRY THAT EXCITES YOU?
The use of AI programs for scheduling; they seamlessly make life a lot easier.

WHAT IS THE ONE THING YOU DO EVERY DAY THAT ADDS TO YOUR SUCCESS?
I exercise daily and that keeps my weight stable and gives me the mobility to continue to work and be productive.

WHAT TECHNOLOGY PRODUCT CAN’T YOU LIVE WITHOUT?
My laptop computer is my most-valued product. I use it to write books and articles, to communicate with others near and far, and to research and buy products I need to thrive in this challenging time.

PLEASE, FINISH THIS STATEMENT: LEADERSHIP IS...
the process of empowering others to support and actualize a positive vision for the future.

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